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The Tussauds group required a mixture of overt and covert camera installations across their parks and attractions to reduce the amount of shrinkage due to staff within their retail units. ISS installed network based recording and transmission system for the overt cameras. The system uses a combination of analogue cameras, IP video servers and IP Pan Tilt and Zoom cameras. All cameras can be viewed live anywhere on their network, recorded footage can also be viewed and backed up. The system enables the loss prevention team to view footage from retail units that have an apparent problem then download any relevant footage, which is then used as evidence. This process can be conducted anywhere on the Tussauds network enabling staff to remotely gather evidence. Since the installation of these systems the amount of shrinkage due to staff theft has dropped dramatically encouraging Tussauds to install further systems. We have also supplied Tussauds with covert equipment that has wireless transmission capabilities with digital recording and transmission. All the equipment for up to 4 cameras is contained within a tough case this includes the digital recorder and viewing monitor. The cameras can be deployed at any location and either recorded at the cameras location or viewed remotely via wireless links or the network. These systems have proved to be a valuable tool and Tussauds continue to purchase more units.
Systems are installed at:
Thorpe Park
Alton Towers
Chessington World of Adventures
Warwick
Castle
London Eye
Current Major Projects
We are in the process of providing Transport for London with an innovative solution to monitor their fleet of buses. The solution we are providing is unique and at present cannot be duplicated by any other provider. This is an example of our ability to fit solutions directly to the customer’s requirement. If the technology is available our aim is to provide the solution.
Systems are installed at:
Thorpe Park
Alton Towers
Chessington World of Adventures
Warwick
Castle
London Eye
Current Major Projects
We are in the process of providing Transport for London with an innovative solution to monitor their fleet of buses. The solution we are providing is unique and at present cannot be duplicated by any other provider. This is an example of our ability to fit solutions directly to the customer’s requirement. If the technology is available our aim is to provide the solution.
Prodrive is a major motor sport company with a high profile image due to their involvement in rallying, touring cars, GT cars and Formula 1. Their premise is spread over several units making it hard to secure. There are high value items as well as confidential development work that require protection. ISS installed a 32-channel camera system with high speed domes and a site wide access control system. The security system is managed from the security lodge where all the cameras are monitored and the access control system administered. The cameras can be triggered by external detectors to move to preset positions. The alarms are managed via the access control, which has I/O capability this giving control over when alarms are active as well as a visual and audible indication where required. The system has now been installed over 6 years and still provides essential security enabling the security staff to control movement and monitor all the key areas. Due to the success of the initial installation ISS were asked to provide the security for a site that was acquired in Warwickshire. ISS provided an access control system to control over 30 doors. The system was compatible with the existing system to enable future integration and the use of existing cards. ISS will shortly be upgrading the CCTV at both locations to bring the systems in line with current technology.
We were awarded the contract for Bishopsgate, Snow Hill and Wood Street custody suite camera systems. A bespoke solution was required and with the assistance of the digital recorder manufacturer a system was developed. The system provided real time recording with lip synched audio at the booking in area. This facility was also provided in the vulnerable prisoner cells and the testing area for drink driving offences. The corridors were monitored and recorded. Recording in these areas was at 3fps until movement was detected whereupon the recording rate increased to 6fps. The system was networked to enable police officers to access the system remotely. A rugby clock allowed the system to have the exact timestamp on the recorded images.
Clacket Lane Services
As a result of rising vehicle crime within the lorry and car parks on both A & B sites of Clackett service station, Surrey Police working in partnership with the Government office for the South East (GOSE) and Tandridge District Council met with the Service Station managers. From this meeting it was decided that the installation of CCTV to cover all parking areas would not only deter crime but also assist in the prosecution of offenders. A number of Security companies were invited to tender. The requirements were that the system had to record digitally the images from the cameras, be flexible, conform to PSDB guidelines and be future proof. ISS Digital was awarded the contract on their precise and cost effective solution. The system was installed with the minimum of disruption to the site users. Local Police staff was trained to view and retrieve recorded data onto media that complied with the Rules of Evidence. The system comprised of several high speed domes placed in the Car and Lorry Park areas with static cameras positioned for number plate recognition. At the heart of the system is a high quality powerful digital recorder with sophisticated number plate recognition. For precise control of the high speed domes a proportional keyboard is fitted. The digital recorder allows the user to select individual recording speeds for each camera if required and is equipped with exceptional playback and download facilities. The recorder is fully compliant with prevailing PSDB and ACPO legislation and watermarks and authenticates every image it records. Recordings are made using ultra high resolution (4CIF) ensuring that the recorded images are of a high quality. Images needing to be saved for evidential purposes can be downloaded to a DVD, CD or any portable media and be replayed on any standard PC. The number plate recognition feature built into the recorder allows the Police to be notified if any individual plate arrives on site. The system constantly monitors the camera images for number plates and once found saves the plate characters. The date, time and location of the plate are recorded. Whenever a plate is recognised it is checked against a database and will alert the user if any vehicle enters site with a number that is of interest. The combination of DVR and ANPR also means the user simply by clicking on a single image of a captured plate can jump immediately to the playback
at the point that the vehicle was captured. The installation of the system has resulted in a major reduction of recorded crime (80%) within both service station sites.
at the point that the vehicle was captured. The installation of the system has resulted in a major reduction of recorded crime (80%) within both service station sites.
ISS were approached by C2C to assist in the design of security measures, which would enable a selection of problematic car parks to be awarded secure parking status. ISS worked closely with both C2C and the British Transport Police to provide a solution, which met the criteria for the award. Further to the submission of the design ISS was awarded the contract to install security systems at four car park locations. The installations at the car park locations required security fencing, speed retarding ramps, GSM help points and CCTV. ISS had responsibility for the complete installation, which included all electrical and civil works. The systems comprise of both static and high speed dome cameras. All cameras fitted were day night equipped enabling high resolution colour images during the day reverting to mono for greater sensitivity at night. The dome cameras are integrated with external passive infrared detectors so that movement in the detection area triggers the camera to
a preset position, which covers the detection area. This enables the cameras when unmanned to view areas, which have activity. All cameras are connected to a high resolution digital recorder, which is housed in a purposed made cabinet located within the car parks. The cabinet also houses all the power supplies for the cameras and detectors and a broadband telephone line. The digital recorder can be interrogated locally or using the broadband line connected to a central station for remote monitoring. The help points used in the car parks have GSM devices connected this enables the help points to dial out using selected numbers to a central point. Using GSM has negated the need for telephone lines to be installed at each help point position. Where identified 2.4m and 2.0m palisade fencing was installed to close potential areas of entry. This means only valid means of entry can be used and hence monitored by the CCTV. Speed retarding ramps were also installed to control the speed of vehicles using the car parks. Using the ramps to slow the vehicles down also assists the CCTV system in getting information on the vehicles and occupants. The project was handed over on time and after inspection all four car parks were awarded secure parking status.
The above are a small selection of installations carried out by ISS. We currently have installations in the sectors listed below.
Education (Schools and colleges)
Banking (Private Banks)
Retail (Shopping Centres and retail outlets)
Leisure (Leisure centres, theme Parks and attractions)
Transport (Railways and buses)
Government (Police and Corporation of London)
a preset position, which covers the detection area. This enables the cameras when unmanned to view areas, which have activity. All cameras are connected to a high resolution digital recorder, which is housed in a purposed made cabinet located within the car parks. The cabinet also houses all the power supplies for the cameras and detectors and a broadband telephone line. The digital recorder can be interrogated locally or using the broadband line connected to a central station for remote monitoring. The help points used in the car parks have GSM devices connected this enables the help points to dial out using selected numbers to a central point. Using GSM has negated the need for telephone lines to be installed at each help point position. Where identified 2.4m and 2.0m palisade fencing was installed to close potential areas of entry. This means only valid means of entry can be used and hence monitored by the CCTV. Speed retarding ramps were also installed to control the speed of vehicles using the car parks. Using the ramps to slow the vehicles down also assists the CCTV system in getting information on the vehicles and occupants. The project was handed over on time and after inspection all four car parks were awarded secure parking status.
The above are a small selection of installations carried out by ISS. We currently have installations in the sectors listed below.
Education (Schools and colleges)
Banking (Private Banks)
Retail (Shopping Centres and retail outlets)
Leisure (Leisure centres, theme Parks and attractions)
Transport (Railways and buses)
Government (Police and Corporation of London)
